Vigewell.com has been trending heavily for its Glycolic Acid Exfoliating Body Stick, and I will admit, I was curious enough to try it myself. I have been looking for something to exfoliate my underarms, which have been getting a little darker over time, and I also hoped it might help with my keratosis pilaris.
Being the careful shopper that I am, I did not go all in and buy a large bundle. I chose the buy one, get one for half price offer for $29. My order eventually arrived from China after 13 days, and this is my brutally honest review.
Spoiler alert: It was a terible Purchase
About Vigewell Glycolic Acid Exfoliating Body Stick
The Vigewell Glycolic Acid Exfoliating Body Stick is marketed as a multipurpose exfoliating treatment for keratosis pilaris, rough skin, ingrown hairs, body breakouts, dry heels, and dark underarms and bikini areas.
According to the ingredient list on the Vigewell website, it contains glycolic acid, salicylic acid, shea butter, jojoba oil and other moisturising ingredients. Glycolic acid helps exfoliate the surface of the skin, while salicylic acid can help unclog pores.
My experience Using this exfiolating body stick
When my package finally arrived after 13 days, I was excited to give it a try. I applied it to my underarms first because that was one of the main reasons I bought it.
The texture surprised me. It feels almost like liquid packaged inside a stick. It glides easily over the skin, but because of how soft and lightweight it feels, I can imagine it running out quite quickly if you keep going over the same areas several times a day.
Personally, I would not recommend repeatedly reapplying it unless you really need to. Otherwise, you may finish the stick much faster than expected.
Unfortunately, after the first use, my underarms developed a reaction. I noticed raised rashes in the exact spots where I had applied the stick. I immediately stopped using it on my underarms because I was not about to keep applying something that my skin was clearly unhappy with.
To be fair, I had a better experience using it on my keratosis pilaris. As the days went by, the affected areas looked and felt smoother. I did notice an improvement in the rough texture, so I cannot say the product did absolutely nothing.
A week later, I noticed another $29 charge from Vigewell.com. Naturally, I contacted customer service to find out why I was being charged again.
I was then told that by choosing the buy one, get one for half price offer, I had automatically been placed on a subscription. According to the company, I would receive another order and be charged every 28 days.
That was definitely not what I thought I was signing up for when I made my first purchase.
And apparently, I was not the only one who could easily miss this. A recent investigation of the Vigewell checkout process found wording indicating a recurring delivery every 28 days and recurring purchase terms attached to the offer.
Vigewell’s own shipping policy also confirms that it has subscription orders, although shoppers need to be very careful about how those subscription terms are presented during checkout.
Refund Issues
Vigewell.com says that customers can try the product and get a full refund if they are not happy with the results. So, after seeing the additional $29 charge, I contacted the company and asked for a refund.
I was told that my order had already been shipped and therefore could not simply be cancelled. Instead of honouring what I believed was their advertised money back guarantee, I was offered 20% to keep the order.
That was incredibly disappointing.
What also caught my attention is that Vigewell’s detailed refund policy says returned products must be unused and in their original condition and packaging, which does not sit particularly well with the much broader sounding promise on the product page encouraging customers to use the product for up to 60 days and then request a refund if it does not work for them.
A Better Alternative
After everything that happened, I cancelled my Vigewell subscription and placed an order for The INKEY List Glycolic Acid Exfoliating Body Stick on Amazon. I suggest the store rather than Vigewell.com.
The INKEY List version is sold by an established skincare brand, and its official product information clearly identifies the key concentrations as 7% glycolic acid, 0.5% salicylic acid and 10% shea butter. It is designed for concerns including keratosis pilaris, rough skin, ingrown hairs and underarm discolouration.
More importantly for me, I would rather buy it from a retailer I already trust than risk dealing with another unexpected subscription charge.
Is Vigewell.com a Scam?
I am not going to call Vigewell.com an outright scam simply because I had a bad experience. I did receive my order, and the product did appear to help with my keratosis pilaris.
However, after looking more closely at the website and my own experience, I do think there are several red flags that would make me personally avoid shopping there again.
First, Vigewell.com is a very recently registered website. Available domain information lists its registration date as June 5, 2026, meaning it has very little operating history at the time of writing. A new website is not automatically a scam, of course, but I am always more cautious when a brand suddenly appears online, starts advertising heavily and has very little established history.
Second, there is the subscription issue. The buy one, get one for half price deal can lead to recurring charges every 28 days, something that was certainly not obvious enough for me when I placed my order.
Third, there is the refund guarantee. The product page promises a 60 day money back guarantee, but the detailed refund policy has conditions requiring the product to be unused and in its original condition. In my own case, when I requested a refund for the additional charge, I was told the order had already shipped and was offered 20% to keep it instead.
Finally, I was surprised to find that the full ingredient list on Vigewell’s stick matches the ingredient list published for The INKEY List’s established Glycolic Acid Exfoliating Body Stick.
For me, all of this adds up to one simple conclusion. I would proceed with a lot of caution.
Pros
- The body stick is easy to apply.
- It has a smooth, lightweight texture.
- I noticed an improvement in the texture of my keratosis pilaris.
- The formula contains exfoliating ingredients including glycolic acid and salicylic acid.
Cons
- My underarms developed raised rashes after the first use.
- The stick feels quite soft and may run out quickly if overapplied.
- My order was delivered from China and took 13 days.
- I was charged another $29 because the discounted offer apparently enrolled me in a recurring subscription.
- The recurring charge came as a surprise to me.
- Getting a refund was much more difficult than I expected based on the advertised 60 day guarantee.
- Vigewell.com is a recently registered website with very little operating history.
Do I Recommend?
Honestly, no.
The Vigewell Glycolic Acid Exfoliating Body Stick was not completely useless. However, my experience with the underarm reaction, the 13 day delivery from China, the unexpected $29 recurring charge, the subscription terms and the frustrating refund request completely changed how I feel about the company.
The final straw was discovering that I could simply buy an established version with the same published ingredient list from The INKEY List without putting myself through the stress of dealing with a subscription I never intended to sign up for.
So my advice is simple. If you are interested in trying a glycolic acid exfoliating body stick, I would personally skip Vigewell.com and buy from a more established retailer or brand where the price, subscription terms and refund process are clearer.
I have cancelled my Vigewell subscription, and this is one online shopping experience I definitely regret.